Annual Review
2017—18


Create a better today

Our purpose is to create a better today for our customers, shareholders, communities and our people. 

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2018 Highlights


$1,059m

Net profit after tax

51%

Women in
leadership

$10.1m

Invested in local
communities

7%

Reduction in Greenhouse
Gas emissions

We want to help families, individuals and businesses enjoy the life they live today and plan for the life they want tomorrow.

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Message from CEO & Managing Director


Performance highlights


increaseValue

$1,059m

Net profit after tax

pay

81 cps

Total dividend

dollar

8.0%

Cash return on average
shareholders' equity

consultant

92%

Level One complaints
resolved in 5 days

travel

12%

Reduction in air travel

person

+7.3

Consumer net
promoter score

We have a deep understanding of our customers' needs. We're providing a choice of transparent and flexible solutions, from both Suncorp and our partners, to help our customers in the moments that matter. 

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Delivering responsible financial services and sustainable growth are at the heart of how we operate. We’re focused on building resilient communities and advocating for changes which deliver value our stakeholders. 

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Our culture is demonstrated in the behaviour of our people and is driven by our shared beliefs and experiences.

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Annual Review 2017—18