How Suncorp Bank's supporting customers impacted by coronavirus


Suncorp Bank has today announced financial assistance support for customers impacted by coronavirus across the country.


How Suncorp Bank's supporting customers impacted by coronavirus

Suncorp Bank Chief Executive Officer Lee Hatton said the bank is committed to supporting customers, including small business owners as they respond to the impact of coronavirus.

“We understand this is a difficult and uncertain time for people and businesses. We want our customers in any affected communities and sectors to know assistance is available and that we are here, ready to support them,” Ms Hatton said.

“Suncorp Bank is here to provide customers with the financial support they need as communities across the country respond to challenges posed by coronavirus.

“Our number one priority is the safety and wellbeing of our customers and people. We will continue to take precautionary measures in line with Federal and State government guidance,” Ms Hatton said.

Suncorp Bank customers impacted by coronavirus are encouraged to contact Suncorp on 13 11 55 or get in touch with their relationship manager to understand how Suncorp can help.

Effective immediately, Suncorp Bank is offering the following relief assistance options to impacted customers and business customers:

  • An opportunity to defer scheduled loan repayments (including interest only) on a case-by-case basis
  • Existing loan rearranging (for example, principal and interest to interest only) with the waiver of renegotiation fees
  • Waive early withdrawal fees for customers wishing to withdraw from term deposits and/or Farm Management Deposits
  • Working capital assistance
  • No interest rate increases

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