Suncorp has outsourced the ongoing management of its EFTPOS fleet to leading global provider of electronic payment solutions, Hypercom Corporation, in a move that will see upgrade of its terminals for existing merchant customers.
Suncorp general manager of payment solutions, Terry Wasmund said under the agreement, Hypercom would assume ownership of all Suncorp's existing EFTPOST terminals and manage the network and deployment of new terminals going forward.
Mr Wasmund said Suncorp merchants would have a new generation of EFTPOS terminals installed within six months, as well as access to an expanded range of payment solutions.
"This partnership with a global leader in the field of complete electronic payment solutions will allow Suncorp to provide its merchants with upgraded solutions at a lower cost."
"This is a win for Suncorp's merchant customers. The agreement has provided us with the opportunity to refresh and upgrade out fleet of Suncorp EFTPOS terminals with, importantly, no increase in costs for our customers."
"Going forward, Hypercom will manage the installation and maintenance of Suncorp EFTPOS terminals. For Suncorp, access to the resources of this global provider will mean lower operational costs, which will be able to pass on to our merchants."
Mr Wasmund said Hypercom would also enhance the Suncorp merchant product portfolio with a new range of integrated payment solutions over the next sis months.
"Product enhancement will include expanded EFTPOS terminal functionality, such as the ability to do mobile phone top ups and pre-paid tickets, as well as providing Suncorp merchants with access to a mobile EFTPOS facility," he said.
Managing Director of Hypercom Asia-Pacific, TK Cheung said "This is an excellent opportunity for Hypercom to deliver the latest generation of products supported by its capability to supply software development, financing, logistics, call centre and field service support and repair services."
"The opportunity to work in a partnership with Suncorp demonstrates that, in order to be successful in the Australia market, it's necessary to be more than just a hardware manufacturer."