Investing In Our Community

Investing In Our Community

At Suncorp, we respect our people and communities and invest in their resilience and wellbeing.

#Performance Highlights

$10.3 million

invested in the community in 2019-20


hours volunteered by our people*

#Supporting our communities through COVID-19

As a result of COVID-19, Suncorp donated $1 million to The Smith Family in Australia to help combat the growing digital divide being faced by vulnerable school students and families. The donation saw 650 digital inclusion packs delivered to kids in need across the country, giving them access to a device, the internet and support they need to remain connected to their teachers and classmates. Suncorp New Zealand donated NZ$100,000 to Shine to help children affected by domestic violence stay connected with their schools and online learning.

We adapted the way we engage our customers through our partnership with Netball Australia providing virtual netball clinics for young Australians, and through our partnership with Financial Basics Foundation to provide free access to the financial literacy program Suncorp ESSI Money Challenge.

#Community Investment

We work in partnership with a range of community organisations and encourage our employees to be active in the community through our Brighter Futures employee giving program which
promotes relationship-building, giving and volunteering opportunities, with matched-giving by Suncorp.

In 2019–20 Suncorp invested $10.3 million in our communities. This includes $4.4million in strategic community partnerships, $1.3 million in support for communities impacted by COVID-19, $1 million in matching for employee giving and $1.8 million in other vital cash contributions.

Suncorp's Community Investment Strategy focuses on making a positive impact on the most material social issues facing Suncorp, specifically financial resilience, social resilience and natural hazard resilience. Over time we aim to transition more of Suncorp’s community investment to support these areas.

#Measuring social impact

In 2019-20 Suncorp commissioned a review of current research on the most effective interventions for building the social, financial and natural hazard resilience of individuals and communities. This will inform the development of Suncorp’s theory of change and impact measurement framework and provide Suncorp and its community partners a consistent approach to enhance the measurement of outcomes achieved for individuals and communities.

#Employee Giving

Suncorp's employee giving program, Brighter Futures, inspires and enables our employees to make a difference on the issues they care about. Each year Suncorp commits $1 million to match our employees’ donations, fundraising, crowdfunding and volunteering efforts. This year Suncorp matched $1 million of the money and time our employees have personally raised and given.

In 2019-20 Suncorp employees selected 14 local charities to partner with across Australia and New Zealand to address issues they care most about in the communities where they live and work. These charities provide support for those experiencing mental health issues, homelessness, family violence, cancer, childhood illness, and drought.

#Supporting The Communities We Are A Part Of

2019-20 bushfire relief 

Suncorp donated $560,000 to support the immediate and longterm needs of communities affected by the 2019–20 bushfires across Australia. 

  • $200k to the Foundation for Rural and Regional Renewal
  • $100k to the Australian Red Cross
  • to volunteer firefighting organisations in New South Wales,
  • $100k Victoria, South Australia, Queensland and Western Australia
  • $160k to double match our Employee donations

More than 2,000 Suncorp employees donated $80,000 of their own money which was double matched by Suncorp. Teams also volunteered to pack food hampers which provided relief to firefighters on the frontline. Suncorp introduced unlimited paid emergency response leave for employees who are members of volunteer organisations, to ease the financial challenges for those who volunteer during an emergency or natural disaster. Suncorp also offers several other flexible leave options and counselling for employees who live in bushfire-affected areas.

North Queensland flood support

To support communities affected by the 2019 North Queensland floods, Suncorp donated $200,000 to the Australian Red Cross Disaster Relief and Recovery Fund. Red Cross emergency services played a critical role in managing five evacuation centres, conducting community outreach and offering psychological first aid. Suncorp’s donation will be used to help community recovery efforts over the long-term. 

A further $19,266 was donated by our people to the Red Cross Fund, including matched giving from Suncorp.

Drought assistance

In August 2018, Suncorp made a donation of $50,000 to the Red Cross Drought Appeal to support Aussie farmers doing it tough. We also offer our financial relief package to impacted agribusiness customers, providing them with flexible finance options during what has been one of the driest periods in Australia’s history.

Christchurch appeal

In response to the devastating attacks on two Christchurch mosques in March 2019, Suncorp donated $50,000 to St John New Zealand in recognition of the outstanding work of their emergency services personnel, and to support their on-going health-related services

*Based on paid employee volunteer time