Performance FY20 FY19 FY18 FY17 FY16
Cash return on average shareholders’ equity (%) 5.9 8.4 88.48.2
Return on average shareholders’ equity (%) 7.2 1.3 7.77.97.8
Return on average total assets (%)0.95 0.18 1.081.111.08
Basic cash earnings per share (cents) 59.01 86.24 85.2089.3085.18
Basic earnings per share (cents) 71.9313.54 82.1783.8481.19
Net profit after tax attributable to shareholders ($m)913 1751
1,0591,0751,038
General insurance gross written premium ($m)9,9529,811 9,5599,456 9,031
Reported insurance trading result (%) 8.9 11.6 12.111.89.9
Underlying insurance trading result (%) 11.1 12.3 10.611.510.6
Bank total lending ($m) 58,005 59,293 58,71655,32454,280
Bank net interest margin (%) 1.94 1.902 1.841.83 1.86
Bank cost to income ratio (%)57.356.2 54.752.7 52.5
Effective income tax rate (%)32.1329.8
3232.5 30.7
Financial Strength FY20 FY19 FY18 FY17 FY16
Total assets ($m) 95,744 96,23599,333 97,109 95,748
Net assets ($m)12,784 13,133 13,973 13,790 13,570
Net tangible assets backing per share ($) 5.89 5.93 6.39 6.20 6.02
Group excess to common equity tier 1 capital target ($m)823 989 448 377 346
General insurance group total capital ratio (times PCA4) 1.68 1.851.84 1.77 1.67
Bank common equity tier 1 capital ratio (% RWA5) 9.34 9.27 9.07 9.239.21

Shareholder Summary FY20 FY19 FY18 FY17 FY16
Ordinary share price at end of year ($) 9.23 13.4714.59 14.82 12.18
Number of ordinary shares at end of period (million) 1,276 1,293 1,292 1,2851,279
Ordinary dividend per ordinary share, fully franked (cents) 36 70 73 73 68
Special dividend per ordinary share, fully franked (cents) -8 8 - -
Dividend payout ratio (excluding special dividend) (%)60.7 81.2 85.8 81.979.8
Dividend payout ratio (including special dividend) (%)60.7 90.5 95.2 81.979.8
Market capitalisation ($m) 11,77617,49118,945 19,158 15,671

1. Impacted by the sale of the Australian Life Business, which resulted in a $910 million loss

2. New NIM calculation methodology introduced

3. From continuing operations

4. Prescribed Capital Amount

5. Risk-weighted assets