Suncorp conducts regular materiality assessments to help identify and prioritise the topics of most significance for our business. This process helps us make more informed and balanced decisions that reflect the needs and expectations of our business, stakeholders and society, both now and in the future.
#Our top 10 material economic, social & environmental issues
Conduct & Ethics
Ensuring ethical and appropriate behaviour and practices of directors, management and employees
Transparency & Disclosure
Committing to the disclosure of economic, social and environmental risks, opportunities and performance. Ensuring product and service information is easy to locate and understand
Fairness & Value
Ensuring products and services provide fair value and balance the needs of different stakeholder groups
Support for Vulnerable People
Providing support to people experiencing a period of or ongoing vulnerability in their life. This may include people impacted by financial hardship, domestic violence, financial abuse, illness or a disability, or faced with barriers due to ethnic/cultural or socio-economic characteristics
Financial Resilience
Improving the capability, resources and access to suitable insurance, banking and wealth products and services for our customers and community to enhance their ability to withstand and adapt to financial shock or adversity
Digital Capability & Product Innovation
Keeping pace with the increasing digitisation and demand for personalised financial products and services
Natural Hazard Resilience
Helping our customers and communities build resilience to natural hazards including floods, storms and bushfires while also appropriately pricing risk and maintain insurance affordability in high risk communities
Climate Change: Business Impacts
Addressing the impacts of climate change on Suncorp’s operations and business activities
Employee Health, Safety & Wellbeing
Protecting and maximising the physical and mental health, safety and wellbeing of our workforce
Business Continuity & Workforce Planning
Ability to respond to and ensure core business operations are not severely impacted by an unplanned incident, crisis or major disruption. It includes planning for and addressing impacts on our workforce as a result of changed conditions, technology and demographic trends
#Our Principles
Trust & Transparency
We are committed to building trust and doing the right thing. We are open and transparent in our dealings with our stakeholders.
Responsible Financial Services
We put our customers at the heart of everything we do and help them make good choices.
Sustainable Growth
We seek to innovate and optimise economic, social and environmental outcomes throughout our business and value chain.
Resilient People & Communities
We respect human rights and invest in the wellbeing and resilience of our people and communities.
#Suncorp's contribution to the Sustainable Development Goals
Suncorp is committed to driving awareness and action in support of the United Nation’s Sustainable Development Goals (SDGs), which are a set of 17 goals that define global sustainable development priorities and aspirations for 2030. The Goals call for action to address significant economic, social and environmental challenges such as poverty, inequality, improving health and education and climate action.
#Read More
2019-20 Annual Report
Corporate Responsibility