Employee Safety and Wellbeing

Employee Safety and Wellbeing


The safety and wellbeing of our people is a critical focus for Suncorp as we strive for a workplace free from preventable injury or illness

#Creating the environment for people to thrive


Suncorp’s ability to attract and retain great people comes down to creating the environment for our people to be at their best. Our business is built around exceptional people empowered to make a difference every day. This includes supporting individual growth, re-defining flexibility and driving continuous improvement. Training and development opportunities are extensive and designed to ensure everyone receives a balance of professional, technical and on-the-job learning.

#Safety and Wellbeing Policy


Our Safety and Wellbeing Policy promotes a culture of integrated, systematic management of safety and wellbeing. 

Each year we:

  • run safety awareness campaigns such as Safe Work Month in October and Wellbeing Month in February
  • offer individual wellbeing coaching services free of charge through the My Best Wellbeing program; and
  • utilise SafetyCentre, our online safety management system.

At all times, we ensure access and support for our people with a disability and proactively work with them and their carers to build an understanding of their needs. We offer features like flexible working arrangements, smart workplace design and access to innovative technology, tailored to the individual needs of our people with a disability.

#Parental and carer leave


In FY21, Suncorp announced the first phase of enhancements to its parental leave policy to strengthen the support and flexibility available to working and prospective parents.

These changes are a key element of the Suncorp's diversity and inclusion strategy and focus on improving gender equality. As a larger employer, we need to support parents to transition back to work when they’re ready. This not only helps our people to enjoy each stage of their life, but will also build a more diverse and inclusive culture for our business. Further enhancements to the policy are planned for FY22. 

In FY21, Suncorp became the first national organisation in Australia to achieve the ‘Carers + Employers’ carer friendly workplace accreditation.

#Domestic and Family Violence Leave


In 2018 we introduced new paid Domestic and Family Violence Leave so all Australian and New Zealand employees, including those supporting a person experiencing domestic or family violence, have access to 10 days additional paid leave (pro-rata for part-time and casual employees).

#Employee learning and development


We provide a range of opportunities to support our people’s current and future needs, and provide extensive training to elevate them professionally and personally. Our internal training has been designed to ensure everyone receives the right balance of professional, technical and on-the-job learning.

Our Online Learning Space provides access to a broad range of tools, resources, programs and support, including compliance training, marketplace learning, Moody’s Analytics training, leadership courses, essential business skills training, study support, and other development. Our people are also encouraged to pursue external learning opportunities, and are given time off and financial support to attend training, workshops and courses.

Using interactive technology, we are fundamentally changing the way we learn, problem solve and develop our capabilities. Suncorp has implemented a new social learning platform, Cognita, that will change how our workforce learns, adapts and grows. It is a significant investment in our people and their capabilities, and it recognises the power of the individual to take control of their learning and their career.