Employee Safety and Wellbeing

Employee Safety and Wellbeing

The safety and wellbeing of our people is a critical focus for Suncorp as we strive for a workplace free from preventable injury or illness

#Performance highlights


Lost-time Injury Frequency Rate


out of 10 employee engagement*

#Staying connected through COVID-19

Suncorp offices remain a critical hub of connectivity for our people and are fully equipped with health and safety measures. In FY21, more than 93% of the workforce returned to the office and our focus is on ensuring our people feel connected and productive both in-office and remotely. 

In FY21, we introduced a frequent employee feedback platform called The Loop, which allows employees to respond to a wide range of factors impacting their experience and engagement.

#Safety and Wellbeing Policy

Our Safety and Wellbeing Policy promotes a culture of integrated, systematic management of safety and wellbeing. 

Each year we:

  • run safety awareness campaigns such as Safe Work Month in October and Wellbeing Month in February
  • offer individual wellbeing coaching services free of charge through the My Best Wellbeing program; and
  • utilise SafetyCentre, our online safety management system.

At all times, we ensure access and support for our people with a disability and proactively work with them and their carers to build an understanding of their needs. We offer features like flexible working arrangements, smart workplace design and access to innovative technology, tailored to the individual needs of our people with a disability.

#Domestic and Family Violence Leave

In 2018 we introduced new paid Domestic and Family Violence Leave so all Australian and New Zealand employees, including those supporting a person experiencing domestic or family violence, have access to 10 days additional paid leave (pro-rata for part-time and casual employees).

*In 2021, Suncorp transitioned to a monthly employee engagement survey, The Loop. Employee engagement is measured by Peakon, a Workday company and is scored out of 10.0.