Financial Services

We put our customers at the heart of everything we do and help them make good choices. We provide customers with access to affordable financial services that meet their needs.

As an essential services provider, Suncorp has a responsibility to provide access to affordable financial solutions that meet the needs of our customers. We are committed to providing the right solutions for our customers and helping them to build their financial resilience

Performance Highlights


Consumer Net Promoter Score


level 1 complaints resolved in 5 days


Implemented our Financial Inclusion Action Plan


Awarded the highest rating QualityScore for Social by Institutional Shareholder Services