We take the trust our stakeholders place in us and our role in society seriously. We proactively engage with our stakeholders to understand the things that matter most, and advocate for change. We are increasing the transparency of our business operations and performance, and the decisions we make.
Being responsive to customer and community expectations is central to earning the trust required to maintain Suncorp’s social licence to operate.
#Performance against targets*
99% of employees complete Code of Conduct training annually
#Performance highlights
Developed a Culture Roadmap
Invested in advanced data analytics and fraud detection technology
Published performance against targets for key non-financial metrics
#Future activity
Review approach to sustainability governance and implement outcomes in FY22
Review, enhance and disclose non-financial targets for FY22 and FY23
Further explore options for external assurance of non-financial data
#Case study
#Read more about Trust and Transparency
*Full circle indicates performance to target on track, met or exceeded and half circle indicates performance below target.