Embracing & Investing in Digital Capability

Embracing & Investing
in Digital Capability


Suncorp invests in digital technology to meet the rapid pace of change and provide the solutions, support and services customers need.

#The Suncorp App:


portable

gives customers fast and secure access to their money wherever they are

quadrants

provides a central place for customers to manage their home, mobility and money

newPlatforms

offers customers a complete view of their insurance policies and accounts

skilledDrivers

enables customers to access our third-party solutions

consultant

includes an AI-enabled virtual assistant to answer queries and help with navigation.

In addition to insurance policy self-service and transactional banking digital support, customers can now lodge and track their claim online or via the Suncorp App, open and manage their bank accounts and loans, and receive their policy documentation.

We are also embracing new technologies such as robotics and telematics to continue to meet customers’ changing needs. Robotics have been used to streamline customer policy renewals and check for discount eligibility and we are exploring the use of telematics to monitor driving data from our fleet vehicles.