Fostering Flexibility, Inclusion and Diversity

Suncorp believes our people will be at their best when our workforce is as diverse, talented and passionate as the communities we serve. That means a workforce that feels included, valued and connected regardless of gender, marital or family status, sexual orientation, gender identity, age, disabilities, ethnicity, religious beliefs, cultural background, socio-economic background, perspective and experience.

Suncorp has always valued flexibility, but the past few years have shown us that flexibility must be a cornerstone of how we work moving forward. This acknowledges the shift that every one of our team members has gone through after working through the pandemic, including preferences for where we work and the evolution of the way we work. We have empowered our people to determine their own flexible work style to deliver their best work, in the framework of considering the needs of our customers, teams and other stakeholders.

Our Diversity and Inclusion Policy fosters inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution.

Suncorp's Diversity and Inclusion Plan has five focus areas:

Suncorp takes pride in our work to ensure our incredibly talented women employees are represented at leadership level and currently has 54% women in leadership roles. 

During FY22, Suncorp was awarded Employer of Choice for Gender Equality (EOCGE) by the Workplace Gender Equality Agency (WGEA) for the 11th consecutive year and Suncorp New Zealand won the Excellence in Workplace Diversity and Inclusion award at the 2021 ANZIIF New Zealand Insurance Industry Awards.

We educate our leaders to ensure gender bias is removed from recruitment and people practices, including performance reviews, promotions and access to policies such as parental leave or flexible working arrangements.

Suncorp also provides learning and coaching for women to develop and strengthen their career resilience skills through the Accelerate Women in Leadership program. This helps Suncorp grow our pipeline of female leadership talent.

Gender pay equity

Following ongoing role pay equity and gender pay equity gap analysis conducted across the organisation, Suncorp has set a target to reduce the gender pay gap by five percentage points over five years. Suncorp actively reviews role pay equity throughout the year and actions any issues identified through our remuneration review process.

Suncorp supports our people aged 50 years and over through the Envisage program, which helps them make positive choices about planning the next phase of their lives and careers. Participants are encouraged to take a holistic view in planning for the future by focusing on career, identity, wellbeing, finances and relationships.

Suncorp also supports leaders through the Navigate program, which is designed to help leaders build capability so they can inclusively lead an age diverse workforce. This is through understanding the risks, challenges and opportunities of an ageing workforce and explores practical skills for supporting work-life balance, tailored development, knowledge transfer, wellbeing, mentoring and recognition.

In FY21, Suncorp provided six internships to Aboriginal and Torres Strait Islander peoples through our partnership with CareerTrackers and recruited 59 people who identify as First Nations. 

Suncorp New Zealand provided summer internships to seven Maori and Pasifika students in partnership with TupuToa. In FY22, we have committed to becoming a Principal Partner with TupuToa and increasing the number of internships we offer to 10 per year.

Learn more about Suncorp's First Nations commitment in our Reconciliation Action Plan. 

Suncorp is enhancing the cultural diversity and capability of our people to better serve customers and the broader community. Suncorp continues to build the cultural capability of our people and create employment pathways for refugees and migrants, through partnerships with Multicultural Australia and Settlement Services International. 

Multicultural Australia 

Through Suncorp’s partnership with Multicultural Australia, employees participate in cultural awareness training, cultural immersion, career mentoring and volunteering opportunities which all help our people to better serve our diverse customers and work within diverse teams. We also supported employment pathways for Multicultural Australia’s clients through job readiness and career mentoring sessions.

Settlement Services International 

Due to international border closures in FY21, we expanded our refugee employment program with Settlement Services International to include sponsoring vulnerable refugee small business owners and entrepreneurs.

Suncorp’s Employee Resource Groups (ERGs) are networks created by our people, for our people. They foster a diverse and inclusive workplace and bring employees together around a common purpose, interest or background.