Invoice Guidelines
Suncorp will always seek to pay all suppliers on time for goods and services. To ensure payment processing is seamless, a tax invoice submitted to Suncorp Group should meet the minimum requirements as per ATO requirements.
Requirements
The following items should also be typed on your invoice:
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2
1
title-description, title-bg-secondary
01
Suncorp contact name and email.
title-description, title-bg-secondary
02
Claimant name and address, for claims.
title-description, title-bg-secondary
03
PO / BPA / Claim number.
1
1
1
title-description
Hint
PO: Purchase Order
BPA: Blanket Purchase Agreement
If you do not know your PO / BPA / Claim number, please contact your Suncorp Group business contact.
BPA: Blanket Purchase Agreement
If you do not know your PO / BPA / Claim number, please contact your Suncorp Group business contact.
Additional tips to ensure your invoice is processed accurately:
- Invoices must be attached to the email in pdf format. Linked documents will not be accepted.
- PO / BPA / Claim number to be included in title of the email.
- Only include one invoice per email.
- Do not combine invoices into one attachment.
- Email total size must remain under 5MB.
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