Suncorp Customers
Invoice Submission & Escalation Process

Invoice Submission &
Escalation Process

Your invoice should be submitted to one of the following emails, depending on the nature of your business with Suncorp Group.

#Claims - CTP

ACT

AAMI, APIA, Shannons, GIO

ACTCTPIclaims@suncorp.com.au

#Claims - Life

All States

AAMI

LifeClaims@aami.com.au

All States

APIA

LifeClaims@apia.com.au

All States

AsteronLife

LifeClaims@asteronlife.com.au

All States

GIO

LifeClaims@gio.com.au

All States

Suncorp

LifeClaims@suncorp.com.au

#Claims - Motor

All States

Motor Claims (All Brands)

vendorpayments@suncorp.com.au

#Claims - MTA Insurance

All States

MTA Insurance

admin@mtai.com.au

#Claims - Property

All States

AAMI

myclaim@AAMI.com.au

All States

APIA

myclaim@APIA.com.au

All States

GIO

myclaim@gio.com.au

All States

Resilium

myclaim@vero.com.au

All States

Shannons

myclaim@shannons.com.au

All States

Suncorp

myclaim@suncorp.com.au

All States

Vero Insurance

myclaim@vero.com.au

#Claims - Terri Scheer

All States

Terri Scheer

claims@terrischeer.com.au

#Claims - Workers Compensation

#Corporate Services

All States

Corporate Services

CorporateAP@suncorp.com.au
Fax: +61 7 3031 2403

#Real Estate

All States

Cushman & Wakefield

cwau.invoices@cushwake.com

#Escalation Process

If you are experiencing delays in receiving payments, submit a request through the appropriate email above or contact your Suncorp business contact. If you do not know which business to send your invoice to, please contact your Suncorp Group business contact.