Invoice Submission &
Escalation Process

Your invoice should be submitted to one of the following emails, depending on the nature of your business with Suncorp Group.

Claims - CTP

4
2
1
title-description
ACT
AAMI, APIA, Shannons, GIO
ACTCTPIclaims@suncorp.com.au
title-description
NSW
AAMI, GIO
CTPClaimsNSW@suncorp.com.au
title-description
QLD
Suncorp
QLDCTPClaims@suncorp.com.au
title-description
SA
AAMI
SACTPClaims@aami.com.au

Claims - Life

4
2
1
title-description
All States
AAMI
LifeClaims@aami.com.au
title-description
All States
APIA
LifeClaims@apia.com.au
title-description
All States
AsteronLife
LifeClaims@asteronlife.com.au
title-description
All States
GIO
LifeClaims@gio.com.au
title-description
All States
Suncorp
LifeClaims@suncorp.com.au

Claims - Motor

1
2
1
title-description
All States
Motor Claims (All Brands)
vendorpayments@suncorp.com.au

Claims - MTA Insurance

1
2
1
title-description
All States
MTA Insurance
admin@mtai.com.au

Claims - Property

4
2
1
title-description
All States
AAMI
myclaim@AAMI.com.au
title-description
All States
APIA
myclaim@APIA.com.au
title-description
All States
GIO
myclaim@gio.com.au
title-description
All States
Resilium
myclaim@vero.com.au
title-description
All States
Shannons
myclaim@shannons.com.au
title-description
All States
Suncorp
myclaim@suncorp.com.au
title-description
All States
Vero Insurance
myclaim@vero.com.au

Claims - Terri Scheer

1
2
1
title-description
All States
Terri Scheer
claims@terrischeer.com.au

Claims - Workers Compensation

4
2
1
title-description
ACT
GIO
WCClaimsACT@gio.com.au
title-description
NSW
GIO
WCClaimsNSW@gio.com.au
title-description
NT
GIO
WCClaimsNT@gio.com.au
title-description
TAS
GIO
WCClaimsTAS@gio.com.au
title-description
WA
GIO
WCClaimsWA@gio.com.au

Corporate Services

1
2
1
title-description
All States
Corporate Services
CorporateAP@suncorp.com.au

Real Estate

1
2
1
title-description
All States
Cushman & Wakefield
cwau.invoices@cushwake.com

Escalation Process

If you are experiencing delays in receiving payments, submit a request through the appropriate email above or contact your Suncorp business contact. If you do not know which business to send your invoice to, please contact your Suncorp Group business contact.
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