Rebuilding homes in flood-affected Townsville is now underway, almost two months on from the one-in-500-year event that devastated the north Queensland city.
At the heart of this effort are the hundreds of builders, tradespeople and other suppliers who are working tirelessly to help get people back into their homes and back to their lives as quickly as possible.
One of those builders is Brett Ambrose, a long-term veteran of the Queensland building industry and someone who knows Suncorp and its processes well.
So, what does it take to rebuild a flood-damaged city? Brett says there are five phases in the disaster recovery effort.
“It starts with the first response make-safes, where we attended approximately 2000 homes and just made the property safe,” Mr Ambrose said.
For a flooded home, this will typically involve pressure cleaning, removal of damaged carpets, drilling holes in walls and then spraying into cavities, walls, floors and all surfaces an agent that kills bacteria and mould.
“Next, we undertake dual assessments with Suncorp assessors to create very detailed scopes of works to understand what building elements are damaged and capturing that damage.”
Then they move to the strip out phase, removing all the damaged parts of the home.