Suncorp continues to ramp up flood response


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Suncorp continues to ramp up the number of assessors and builders on the ground in Townsville to help support impacted customers.

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Speaking from Townsville, Suncorp spokesperson Ashleigh Paterson said it was important to get assessors and builders working for customers as soon as possible.

“We are leading a hive of activity in the region with Customer Support Teams assisting with claims, assessors visiting impacted homes, and builders picking up their tools and getting to work,” Ms Paterson said.

“Suncorp already has a large contingent of tradespeople on the ground and this will continue to increase.

“We can only imagine what our customers are going through and we are moving as quickly as possible to help.”

Suncorp continues to encourage customers who were impacted to lodge their claim online, over the phone (13 25 24) or face-to-face at Customer Support Team sites, including:

  • The Townsville Stadium, Murray Lyons Cres, Annandale, 9am to 5pm, daily
  • Suncorp Store - Stockland Aitkenvale, Shop 130/131, 310 Ross River Road, Townsville, 9am to 4.30pm (Monday to Friday)
  • Suncorp Store – Willows Shopping Centre, 79A Thuringowa Drive, Townsville, 9am to 4.30pm (Monday to Friday)