Suncorp’s Gary Dransfield appointed ICA President
Suncorp Insurance CEO Gary Dransfield has been appointed President of the Insurance Council of Australia (ICA) and Chairman of the Board for a two-year term starting in January 2020.
“It’s a great honour to be elected President of the Insurance Council and Chairman of the Board during this critical time for our industry,” Mr Dransfield said.
“We must, as an industry, embrace the Government’s reform agenda and focus on delivering good customer outcomes, including implementing our new General Insurance Code of Practice.”
The ICA Board today also approved the industry’s new General Insurance Code of Practice, after one of the most extensive reviews in its 25-year history.
The Code sets out standards that are above and beyond legal requirements and aims to meet and anticipate consumer expectations.
The ICA says the Code has been comprehensively updated and rewritten to further enhance the rights and expectations that customers can have about their relationship with their insurer.
It will be formally launched early next year, with ICA members and other Code participants starting to transition from January 1, with all signatories required to be compliant by January 1, 2021.