Building resilient communities – Suncorp partners with Queensland State Emergency Service


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Suncorp has become the Principal Community Partner of the Queensland State Emergency Service (SES).

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Building resilient communities – Suncorp partners with Queensland State Emergency Service

As Queensland’s largest insurer, Suncorp knows how important it is for households and communities to be prepared, as the immediate and long-lasting effects of natural disasters on individuals, families and communities can be devastating. We’ve been protecting what matters for more than 100 years and pride ourselves on being there for our customers in the moments that matter. 

In 2020, Suncorp is taking their commitment to Queensland one step further, with the announcement of our partnership with the Queensland State Emergency Service (Qld SES).

The Qld SES is the state’s leading emergency response agency, made up of volunteers from across the state – all with the aim of helping to build resilient communities. Suncorp is looking forward to working with the Qld SES to help Queenslanders connect with their neighbours and other vital support services to bring communities together to enable better preparation, response and recovery. 

Announcing the partnership at a special, COVID-safe event at Suncorp Stadium, Suncorp Group CEO Steve Johnston said the partnership with SES was critical to protecting Queenslanders from the increasing risk of natural disasters, starting with the upcoming 2020 storm season.

I know I speak on behalf of every employee when I say Suncorp is incredibly proud of its Queensland heritage, and I can think of no better organisation to work with to prepare and protect our home state.

Suncorp Group CEO Steve Johnston

“I know I speak on behalf of every employee when I say Suncorp is incredibly proud of its Queensland heritage, and I can think of no better organisation to work with to prepare and protect our home state,” Steve said. 

“We’re looking forward to working with the SES over the next few years to strengthen both of our abilities to help Queenslanders when they need us the most through education, engagement and financial support for much-needed equipment.”

Queensland Fire and Emergency Services (QFES) Commissioner Greg Leach welcomed Suncorp to the SES family on behalf of the ‘orange army’ (SES volunteers).

“The SES is delighted to partner with Suncorp, an iconic Queensland brand that knows the landscape and the impact natural disasters can have on it,” Commissioner Leach said.

“We know Suncorp understands the huge commitment of our SES volunteers who work on the frontline and this timely partnership, ahead of what is expected to be a busy storm and cyclone season, will help to better prepare our communities for whatever Mother Nature throws our way.”

The multi-year partnership will see Suncorp sign on as the Principal Community Partner of the Qld SES and the two organisations band together to help communities during their toughest times, as well as support the roll-out of community engagement and education campaigns, fund vital equipment for SES volunteers and advance volunteerism across the state.

At the launch event, Qld SES volunteers celebrated the partnership by demonstrating their vertical rescue skills (abseiling) down the front of the iconic Suncorp Stadium, sharing tips on how to prepare around the home for summer storms, and showcasing some of the vehicles and equipment used during and after natural disasters.

Suncorp employee and Qld SES volunteer Jacqui Schloman said she thought the partnership was fantastic.

“Suncorp has always had the customer at the forefront and great customer service and care during the moments that matter is what we strive to achieve. Likewise, the SES is about helping our community when they need us the most – so essentially, both organisations aim to put the customer first and ensure they are supported when impacted by a crisis or event.

“The announcement of the partnership between Suncorp and the Qld SES is the beginning of a great relationship based on serving and supporting our community.”


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