Suncorp response in full swing to support FNQ recovery


Suncorp Group’s response to ex-TC Jasper is in full swing with Customer Support Teams, assessors and builders mobilised across the region.


Suncorp response in full swing to support FNQ recovery

Suncorp Group CEO Steve Johnston was in Cairns today and met with impacted customers and Suncorp teams assisting in the recovery.

“Cairns and Far Northern communities will be recovering from ex-TC Jasper for some time, and we are here to support,” Mr Johnston said.

“Suncorp is a proud Queensland company – unfortunately we have been through this before and we understand the impact devastating extreme weather events have on people’s lives, livelihoods and our broader society and economy.

“We have our teams locally and right across the country providing extra support to our customers affected by ex-TC Jasper to get back on their feet as quickly as possible.

“We also have good capacity with builders, Assessors and Claims Teams available to assist those impacted by the rolling series of severe storms in South East Queensland.” 

Mr Johnston said so far more than 1700 insurance claims have been lodged across the Suncorp Group for damage from ex-TC Jasper, including 1200 claims for homes.

“I want to thank all our teams who have been doing everything they can to support our customers since ex-TC Jasper hit the Far North. From our contact centres 24/7, to our Claims Teams including the Customer Support Teams at recovery centres across the region, and our Assessors and local builders out in the community with our customers,” Mr Johnston said.

“I also want to thank everyone involved in the recovery who has rolled up their sleeves to help the Far North in its time of need.” 

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