Pearl Handa
From the moment I joined, I experienced firsthand how much Suncorp Group values its culture, customers, and people. The Graduate Program's opportunity to rotate into different areas of the business was what initially attracted me to the Program. It offered the flexibility I was seeking after completing my marketing and information systems degrees.
I'm grateful for the opportunities the program provided, allowing me to explore where I best fit and gain a diverse range of experiences across the insurance industry.
It was enriching to work in the Customer Advocacy space, where my team championed the voice of the customer, focused on delivering fair and ethical outcomes. That included being heavily involved in projects centered around Customer Vulnerability, which in turn increased engagement and understanding of this important aspect among my fellow Suncorp New Zealand employees.
I felt valued and appreciated, and this support allowed me to co-project manage a pilot scheme, providing further support to vulnerable customers. It was incredible to gain project management experience so early in my career.
Beyond the Graduate Program
Since completing the graduate program in late 2021, my journey within Suncorp has been nothing short of exhilarating. I've had the privilege of exploring three distinct roles within the company, each contributing to my personal growth and understanding of the insurance industry.
Beginning in the Asteron Life team, I immersed myself in the intricate world of life insurance. It laid the foundation for my knowledge and allowed me to earn my New Zealand Certificate in Financial Services (Level 5 - Life, Disability, and Health Insurance).
Where are they now?
Pearl is now a Senior Advisor with Brand in Suncorp NZ.