A new digital solution is helping to connect Suncorp’s dispersed workforce, breaking through workplace silos and facilitating informal get togethers across its 13,400-strong employees.
‘CoffeeBot’, the innovative solution was developed by an internal team to strengthen communication and collaboration across the business, a common problem in many large organisations.
“Anyone who’s worked in a large company with lots of employees like ours knows how difficult it can be to build connections with people from different departments,” said Sarah Smithers, Suncorp Analytics Consultant.
“Unless employees move departments, there’s a natural overlap or they’re part of a project team, getting to know each other and learning more about what different teams do is difficult.”
In the early days, employees who signed up to the service were manually matched with a colleague at random, emailed their details and encouraged to get in touch and organise to meet.