Insurer GIO injects $340 million into NSW as hail recovery hits major milestone
In the 12 months since the catastrophic hail storm hit Sydney and the Central Coast, GIO has helped more than 30,000 impacted customers.
Part of the Suncorp Group’s network of insurance brands, GIO has injected more than $340 million into the State’s economy and helped more than 30,000 impacted customers in the 12 months since the catastrophic hail storm hit Sydney and the Central Coast in 2018.
Head of Claims Michael Miller said the priority throughout the year has been helping customers and the community recover quickly while using as many local suppliers as possible.
After all major weather events, we inject millions into the economy through claims to home and car owners, smash repairers, builders, roofers and suppliers.Michael Miller, Head of Claims
“While many parts of Australia continue to be impacted by storms, bushfires and floods, we haven’t forgotten about these impacted customers and won’t stop until every repair is complete.”
In total, the insurer has repaired more than 24,000 vehicles – a record for a hail storm.
“We are down to the final car repairs, with those remaining mostly a result of customers delaying repairs to suit their schedule.”
The insurer has also repaired more than 8,500 homes, with work ranging from minor fixes such as broken skylights, gutters and awnings, to major roof replacements and internal water damage.
“Those homes with significant roof damage have taken longer, but we are making good progress with the final 600 homes currently being repaired."
“We’ve primarily used our preferred builders who have a local presence to support our customers to repair their homes as quickly as possible. We have also boosted our capacity by using extra trades in the greater Sydney region. The damage caused is significant and the repairs are taking time, but we’ll be with our customers every step of the way.”
“Whether it’s following a storm, bushfire or other weather events, our job is to be there for our customers during their time of need.”