While many small businesses welcomed the stability of a confirmed government as well as the RBA interest rates announcement, it is a competitive market for most sectors and the outlook remains patchy depending where you are in Australia.
In a changing external environment, we encourage customers to remain focused on what they can control – and that’s how they prepare for the year ahead.
Knowledge is power, and data is key. Take the time to complete a deep dive into your performance from the past 12 months – identify the areas you did well, and where you can improve.
Consider everything from revenue, cash flow, marketing and customer retention, to employees, employee retention, suppliers and competitors.