Suncorp’s latest Financial Inclusion Action Plan (FIAP) has been recognised at ‘Build’ level, acknowledging a commitment to more ambitious, deeper and broader actions over a longer term of three years.

Both Suncorp’s inaugural FIAP (released in 2017) and 2018-20 FIAP were both recognised as Foundation level FIAPs, however, Suncorp’s latest plan has taken greater steps making Suncorp the first financial services organisation in Australia to release a FIAP at this level.

These actions include Group level leadership consultation by exploring lower-cost home insurance solutions, ensuring people with lived experience of a range of vulnerabilities are involved in the decision-making process. During this time, Suncorp will also continue to deliver a number of core commitments through this plan over the next three years.

“Our vision is a financial system that supports people in times of need, ensures access to suitable financial products and services, and builds capability that supports financial wellbeing, all of which contributes to a more resilient economy and nation."

In 2016, Suncorp joined Good Shepherd and the Centre for Social Impact to become a founding member of the Financial Inclusion Action Plan (FIAP) program, to improve the financial wellbeing of our customers, employees and communities.