Operating functions

The Suncorp Group comprises three core businesses - Insurance Australia, Suncorp Bank and Suncorp New Zealand. The operating functions are responsible for product design, manufacturing, claims management, and distribution. The core business have end-to-end responsibility for the statutory entities within the Suncorp Group.

Other underwriting expenses ratio

Other underwriting expenses expressed as a percentage of net earned premium

Outstanding claims provision

The amount of provision established for claims and related claims expenses that have occurred but have not been paid